Certifications and Policies

ISO 9001 STANDARD

In 1998, through APCER, we received certification under the NP EN ISO 9002:1995 standard. In 2002, we transitioned our Quality Management System to the NP EN ISO 9001:2000 standard and in December 2008 we moved to the 9001:2008 Quality Standard version.

We are currently certified to Standard NP EN ISO 9001:2015.

Estamparia Ralope is celebrating 25 years of Quality Certification, having been the first Estamparia in Portugal to obtain this certification.

The Certificate is a differentiating factor for the company, generating simultaneous internal and external trust. Committed to the continuous improvement of its processes, Ralope invests annually in a professional training plan for all employees.

The Quality Management System is based mainly on the following aspects:

• Process Approach
  
• Customer Satisfaction
  
• Continuous Improvement

 In November 2018 we will acquire our GOTS Certificate. The scope of certification under the GOTS Standard will be the printing of pastes and dyes on duly approved and certified parts, as well as all the processes involved in working with organic products. 

 At the beginning of 2020, we acquired two more important certifications for more sustainable production: Organic Content Standard (OCS) and Recycled Claim Standard (RCS).

Regenagri CERTIFICATION

Because we strive to be a company that is increasingly qualified for various certifications, in November 2024 we achieved another certification under the Regenagri standard.

GRS CERTIFICATION

As part of its commitment to sustainability, environmental responsibility, and the traceability of the materials used, the company obtained the Global Recycled Standard (GRS) certification in April 2026.

This certification recognizes the implementation of rigorous practices throughout the supply chain, ensuring the use of recycled raw materials and compliance with internationally recognized environmental, social, and chemical criteria.

Achieving GRS certification reinforces the company\\\'s commitment to the circular economy, transparency in its processes, and the continuous improvement of its management system, providing customers and stakeholders with the assurance that it operates in accordance with high standards of sustainability and corporate responsibility.

COMPLIANCE WITH THE REACH STANDARD AND CUSTOMER REQUIREMENTS

After several years of OKO-TEX certification, Estamparia Ralope, S.A. concluded that there was no reason to renew it, as renewal alone is no guarantee of continued compliance with the specifications in production.

Ralope therefore adopted a form of control in the production phase.

We periodically send samples to external laboratories to check that the specifications are being met.

Ralope principle is to select certified raw materials that comply with REACH and other European standards.

In this way, we fulfill the very strict specifications of the main national and international brands.

This is the way that Ralope considers to be best suited to the reality of the market and which best meets the needs of customers, always guaranteeing the quality standards that are widely recognized by the market.

MANAGEMENT POLICY 

Estamparia Ralope conducts its activities based on the principles of quality, responsibility, sustainability, and respect for people, ensuring a safe, healthy, and inclusive working environment where all forms of discrimination, abuse, or harassment are strictly rejected.

The company is committed to fully complying with all applicable legal, regulatory, and normative requirements, as well as the commitments made to customers, employees, suppliers, and other relevant stakeholders in the environmental, social, labour, and business areas.

To ensure the quality of its products and services and to promote responsible practices, Ralope implements and maintains a Management System aligned with the standards ISO 9001, Global Organic Textile Standard (GOTS), Global Recycled Standard (GRS), Organic Content Standard (OCS), Recycled Claim Standard (RCS), and Regenagri Standard, promoting the continuous improvement of the organization’s performance.

In this context, the company is committed to:

• Customer satisfaction

Ensuring the quality of products and services while fostering trusted relationships based on loyalty, competence, and professionalism.

• Continuous improvement

Continuously improving the effectiveness of the management system, processes, and organizational performance.

• Sustainability and responsibility

Promoting responsible practices in environmental, social, and raw material and chemical management.

• Employee development

Encouraging the development, motivation, and training of employees while promoting a culture of transparency, participation, and responsibility.

The Management is committed to ensuring the necessary resources for the implementation of this policy and for the continuous improvement of the Management System.

SOCIAL AND ENVIRONMENTAL RESPONSIBILITY POLICY

The Estamparia Ralope is committed to developing its activities in a socially and environmentally responsible manner, in addition to its Management Policy, actively contributing to the promotion of sustainability, the protection of human rights, and the preservation of the environment.

The company’s management system is aligned with the applicable normative frameworks, namely ISO 9001, Global Organic Textile Standard (GOTS), Global Recycled Standard (GRS), Organic Content Standard (OCS), Recycled Claim Standard (RCS), and Regenagri Standard, ensuring legal compliance and the continuous improvement of its processes.

In this context, Ralope is committed to:

• Respecting and promoting fundamental human rights, rejecting any form of child labour, forced labour, or labour exploitation;

• Ensuring equal opportunities, dignity, and respect in the workplace, preventing and combating any form of discrimination, harassment, or abuse;

• Providing safe and healthy working conditions by identifying, assessing, and controlling occupational risks;

• Complying with applicable labour legislation, including requirements related to working hours, remuneration, and overtime work;

• Promoting the responsible management of natural resources, raw materials, and chemical substances, preventing pollution and minimizing environmental impacts;
• Encouraging sustainable practices throughout the supply chain and in relationships with customers, suppliers, and communities;

• Supporting professional development, training, and employee participation, strengthening an organizational culture based on transparency and responsibility.

The Management of Estamparia Ralope is committed to providing the necessary resources for the implementation, maintenance, and continuous improvement of this policy, ensuring its communication and understanding by all relevant stakeholders.

CHEMICAL MANAGEMENT POLICY

Estamparia Ralope is committed to promoting the reduction and, where possible, the elimination of harmful chemical substances in the printing processes we provide to our customers.

In doing so, we ensure the health and safety of our employees and consumers, while also contributing to the reduction of environmental pollution.

The company is committed to minimizing and, whenever technically feasible, eliminating the use of hazardous chemical substances in its production processes, particularly in printing activities, thereby contributing to pollution prevention and the promotion of sustainability across the value chain.

In this context, we commit to implementing the following Chemical Management practices:

• Comply with legal and customer requirements, as well as applicable regulations and standards.
• Promote the use of safer and more sustainable chemical substances in production processes to minimize risks to the environment, as well as to the health of workers, consumers, and local communities.
• Exclude restricted chemical substances listed in the LSRM (or MRSL – Manufacturing Restricted Substances List) and LSRP (or PRSL – Product Restricted Substances List), in accordance with each customer’s requirements.
• Ensure traceability of chemical products used throughout the production process by engaging and evaluating suppliers.
• Ensure proper waste management by separating and directing waste to licensed operators.
• Promote the efficient use of environmental resources, including renewable energy, solar panels, wastewater treatment plants (WWTP), water reuse in production, gas emissions monitoring, recycling, etc.
• Ensure transparency of information provided to relevant stakeholders, both internal and external. Continuously inform and train employees on the proper use, storage, and handling of chemical substances to guarantee a safe and healthy working environment.

Continuously improve the Chemical Management System by setting objectives to monitor its performance and encouraging, whenever possible, the substitution of hazardous substances with safer alternatives.

 INTEGRITY AND ETHICS IN BUSINESS

Estamparia Ralope, S.A. conducts all its activities with honesty, transparency and responsibility, considering integrity to be a non-negotiable value. This commitment guides all the company\\\'s relationships with employees, customers, suppliers, partners and other stakeholders, ensuring fair, legal and ethical practices at all levels of operation.

Fundamental Principles:

·        Transparency: All information shared with customers, suppliers, partners and employees must be clear, complete and truthful, ensuring trust and credibility in all relationships.

·        Anti-corruption: It is expressly prohibited to offer, promise, authorise or receive payments, gifts or undue benefits that may influence decisions or create expectations of favouritism.

·        Fair Competition: The company values a fair market, rejecting cartel practices, abuse of position or misuse of privileged information.

·        Ethical Relationship with Suppliers and Customers: Partners are selected based on technical, ethical and legal criteria, promoting transparent, fair and sustainable relationships.

· Responsible Resource Management: All company resources must be used exclusively for professional and legitimate purposes, preventing misuse or personal use.

· Accountability: Employees and managers must be prepared to justify their decisions in a clear, objective and ethical manner, ensuring responsibility and transparency in all actions.

·        Conflict of Interest: Situations that may compromise the impartiality or interests of the company must be avoided and communicated transparently.

·        Information Protection and Confidentiality: Strategic, commercial and personal data must be treated confidentially, protected against unauthorised access and used only for legitimate purposes.

All employees and partners have a responsibility to act in an ethical and exemplary manner, promoting integrity in all decisions and conduct. Any violation or suspicion of inappropriate behaviour must be reported securely and confidentially, ensuring the protection of Ralope\\\'s reputation, strategic interests and trust.

In order to strengthen our culture of integrity, we provide secure and confidential communication channels so that anyone — employee, supplier, customer or third party — can report complaints, grievances or suggestions related to inappropriate conduct, violations of this Code or practices that contravene the company\\'s principles.

Reports can be made anonymously and confidentially, without risk of retaliation, through the following channels:

Email: lisete@ralope.com

Page: ‘Contact Us’ available on the company\'s website

All information received will be treated with seriousness, confidentiality and respect, ensuring the protection of the whistleblower and the proper investigation of each reported situation.